Refund policy

At Emirate Aura, customer satisfaction is our priority.

Return Period

We offer a 15-day return policy from the date of delivery.

Customers may request a return within this period.

Eligibility for Returns

- Item must be unused and in original condition

- Must be returned with original packaging

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, you are entitled to a replacement or full

refund.

Return Process

Contact us via WhatsApp with your order details to start the return process.

Refunds

transfer).

Refunds for Cash on Delivery (COD) orders will be processed via agreed method (cash or bank

Important Notes

- Returns must be requested within 15 days

- Shipping fees are non-refundable unless item is defective

Contact Information

Email: info.emirateaura@gmail.com

WhatsApp: +447301457436

Thank you for choosing Emirate Aura.