Shipping
We offer delivery across Dubai and the United Arab Emirates.
Delivery Fees
Delivery in Dubai is free.
For all other Emirates within the UAE, the delivery fee is AED 39.
Processing & Delivery Time
Orders are processed within 24–48 hours.
Delivery is typically completed within 1–2 business days.
Payment Method
We currently accept Cash on Delivery (COD) only.
Online payment methods will be available in the future.
Customer Contact
Please make sure to provide a valid WhatsApp number at checkout.
Our courier will contact you via WhatsApp or phone call to confirm your order before delivery.
Returns
We offer a 15-day free return policy.
If you are not satisfied with your order, you can request a return within 15 days of delivery.
Important Notes
- Ensure your address and contact details are correct
- Delivery will only be completed after confirmation
- Delays may occur during weekends or public holidays
Future Updates
We are working on expanding our services. International (worldwide) shipping and online payment
options will be available soon.
Thank you for choosing Emirate Aura.